Getting your windows cleaned is a simple service — but a few small preparations make it go more smoothly and produce better results. Here is what to do before your cleaner arrives.
Clear access around the windows
The biggest practical issue is access. If there are plants, garden furniture, or other obstacles close to the building, moving them away from the walls makes it much easier to clean lower-level windows and frames. We work with whatever we find, but if you can shift things beforehand, it helps.
Move vehicles if needed
For ground-floor front windows, a car parked very close to the house can make access more difficult. If you can park elsewhere on the morning of your clean, that is helpful — though not usually essential.
Close trickle vents and open windows
If you have trickle vents in your window frames, closing them during the clean prevents water getting inside. If you have any windows you would like opened after the clean (to air the house), let us know — we are happy to open them once the frames are dry.
No need to stay in
You do not need to be home for an external window clean. We can access the outside of the property without you being there. Many customers leave a note if there is anything specific to know — a gate code, or windows to avoid — and we will get on with the job.
Tell us if anything has changed
If you have a new conservatory, an extension, new windows, or anything else that has changed since your last clean, a quick message before we arrive helps us bring the right equipment and plan the visit.
After the clean
Pure water-cleaned windows may look slightly streaky immediately after cleaning while they are still wet. This is completely normal — once they dry, they will be streak-free and clear. Give them an hour or two before judging the result.

